Trusted IKEA Online Personal Shopper

Now Delivering to Kuala Lumpur

badge1 Delivered to More Than 2,400 Households with 4.7/5 High Approval Ratings

How to Order IKEA Online

1. Create IKEA Shopping List

Go to IKEA’s website and select the items you want, then click ‘Save to list’. Create & download your IKEA Shopping List  in PDF Format.

2. Upload to Self Checkout Page

Upload your IKEA shopping list (pdf file) or manually add your items to our IKEA Self Checkout Page. The system will automatically calculate your total service and delivery fee.

3. Payment & Delivery

Once confirmed, you can make payment via online banking (Billplz) or credit card (Paypal). Helpr will shop and deliver the items to your doorstep once payment is successful.

Watch: Step by step video tutorial

Why Helpr

Hassle Free

Skip the parking hassle, queues, and crowd by passing your shopping list to us. Our well trained shopper knows the in-and-out of the maze.

Trusted & Reliable

We’ve delivered to >2400 households and our team is experienced in handling your IKEA goods. We have 4.7/5 of high approval ratings from >300 Facebook Reviews.

Affordable

Orders are consolidated and delivered together in batches. Various delivery methods can also be chosen based on shopping list size & volume, thus optimizing the cost.

Online Support

Our support team operates from 9am to 6pm on weekdays to answer your queries and follow up with your deilvery status.

Self Checkout Portal

Get instant quotation with our newly built self checkout portal and place your order 24/7, anytime, anywhere. Save your time to get quotes manually.

Registered Company

Unlike other freelance personal shoppers, Helpr is a registered private limited company (1147034-U) backed by well known investors such as 500 Statups and Segnel Venture.

Delivery Methods

IKEA Home Delivery
(With/ Without Assembly)

Helpr can assist to shop for IKEA items and make arrangement with IKEA Home Delivery service (assembly service is optional). Flat rate delivery of RM80 available for most area within Klang Valley regardless of shopping list size or weight. 

Express Courier (GDEX, KTMD, POS Laju)

For markethall items or packages in smaller size, we are able to deliver to you via express courier service at lower rate. All items are well packed and secured before we ship. 

4X4 (Four-Wheel Drive) By TheLorry

4X4 (Four-wheel drive) vehicle is great alternative to deliver large sized items with package length <150cm. Helpr partnered with TheLorry to offer you 4×4 delivery option, with the rate starts from RM39 only.

Delivery Areas

Delivery starts from RM39 via 4×4 (Four Wheel Drive) option! (T&C applies)

Petaling Jaya

Subang Jaya

Puchong

Damansara

Klang

Cheras

Seri Kembangan

Cyberjaya

Kuala Lumpur

For small items, we are able to use Express Courier Service.

FAQ

The total cost consists of item cost, service fee, delivery charges and 6% GST (taxable on service fee and delivery charges only). Helpr is GST registered company (GST ID: 000847249408).
*Assembly fee may apply for customer who opt for installation using IKEA Home Delivery.
*Credit card payment via PayPal will incur a surcharge of 3.9% (of total payable amount) + RM2

Delivery Charge – The delivery charge is based on (1) the size/ volumetric weight (m3) of your total items; (2) The mode of delivery; (3) your delivery postcode/ area. It can be calculated at our IKEA self checkout page.

Service Fee – Service fee will be charged based on your total item cost. This fee includes physical stock check at IKEA Cheras or Damansara outlet, parking fees, picking the items, shopping time, payment, packing & coordinating delivery. Our Service Fee calculation are as per below:

Selangor/Kuala Lumpur:  
(a) RM300 & below item cost & <5 items per order = RM30 service fee 
(b) RM300 to RM499 item cost = RM50 service fee 
(c) RM500 to RM2,999 item cost = 10% service fee 
(d) RM3,000 & above item cost = 8% service fee

Depending on your choice of delivery, the estimated delivery time needed is as per below:

IKEA Home Delivery: 2-3 working days for Klang Valley. Delivery out of Klang Valley will be subjected to schedule availability. 
Express Courier (GDEX, KTMD, POS Laju): 3-5 working days for Malaysia. 5-7 working days for Singapore. 
4X4 (Four-Wheel Drive)By TheLorry: 2-4 working days within Klang Valley.

In our IKEA self checkout page, you can choose to pay via online banking or PayPal during checkout process. 
*Surcharges applied (3.9% + RM2) for credit card option using PayPal.  
Yes, to confirm your order, payment must be made before a personal shopper is assigned to carry out the task for you.
Customers need to check the packaging of the items while receiving to ensure that it’s not dented or damaged. You have the right to reject the items should the items are damaged. For express courier service, all shipments are insured up to RM200. For post-delivery issues, just drop us an email at support@helprnow.com  and our 5-star customer happiness specialists will get back to you swiftly.
Every /IKEA item has a unique code called an Article Number, which is essential when creating a shopping list.
View the highlighted example below:
 

articleno1

More questions?

Send us a message now! or email us at support@helprnow.com

Who Are We?

The Team Behind The Scene…

Helpr is a messaging-based service that acts as Everyone’s Personal Shopper. We aim to get you anything you want and deliver to your doorstep with hassle-free. Send us a text via FB Messenger or drop us an email with any request you have and let us do the rest. It’s that simple. Helpr is a registered private limited company (1147034-U) backed by well known investors such as 500 Statups and SEGNEL Ventures.

Achievements

Total Orders Completed

/5

Positive Reviews by 300+ users

MYR Worth of Transactions Processed

As featured in

Testimonials

⭐⭐⭐⭐⭐

This has been such a good experience. Everything have gone smoothly and service have been really good. I already recommended you to a lot of my friends. Thank you for the help.

⭐⭐⭐⭐⭐

Very responsive and professional. It is easy to get in touch with the Helpr team and their self-checkout page is user-friendly. My order came a day after (wow!) and all of the items were carefully wrapped. None were missing or damaged. I am a satisfied customer and will use their service again.

⭐⭐⭐⭐⭐

Hassle-free purchase from ikea thanks to Helpr. Good customer service as well. Will definitely use Helpr again for my future purchase

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