Trusted IKEA Online Personal Shopper

Delivering to Malaysia & Brunei 

badge1 Delivered to More Than 4,000 Households with 4.7/5 High Approval Ratings

How to Order IKEA Online

1. Create IKEA Shopping List

Go to IKEA’s website and select the items you want, then click ‘Save to list’. Create & download your IKEA Shopping List  in PDF Format.

2. Email to

Send your IKEA Shopping List to us via email at: along with your shipping address and we will revert with the quotation for total service and delivery fee.

3. Payment & Delivery

Once confirmed & agreeable, we will send you a payment link based on your preferred payment methods: online banking (Billplz) or credit card (Paypal). Helpr will shop and deliver the items to your doorstep once payment is successful.

Why Helpr

Dedicated Shopper

Submit your IKEA shopping list to us and dedicated coordinator & personal shopper will be assigned to complete your IKEA purchases. We operate from 9am to 6pm on weekdays to answer your queries and follow up with your delivery status.

Shop In-Store

Our shopper visits IKEA Damansara or IKEA Cheras outlets to shop for wider range of items that available offline in-store. Our team will contact you to exchange or replace alternative item should there’s any out-of-stock item in the initial submitted list.

cargo ship ikea delivery to east malaysia brunei

Doorstep Delivery (EM & Brunei)

Vessels depart from Port Klang to major ports in East Malaysia & Brunei on weekly basis and we have local partners that deliver right to your doorstep if you aren’t a fan of self-collect. All items are well secured & insured so you have peace of mind!


Various tiers of service fees and delivery options are provided to meet your shopping list size, regardless of small items or bulk furniture. Our engaged express delivery partner can ship heavier & bulky items at courier delivery rate too!

Trusted & Reliable

We’ve delivered to >4,000 households and our team is experienced in handling your IKEA goods. We have 4.7/5 of high approval ratings from >300 Facebook Reviews.


Our lowest service fee to engage a personal shopper starts from RM30 (items’ cost below RM300) and it gets cheaper with higher amount of shopping list size.

Registered Company

Unlike other freelance personal shoppers, Helpr is a registered private limited company (1147034-U) backed by well known investors such as 500 Statups and Segnel Venture.

Delivery Methods

IKEA Home Delivery
(With/ Without Assembly)

Helpr can assist to shop for IKEA items and make arrangement with IKEA Home Delivery service (assembly service is optional). Flat rate delivery of RM75 available for most area within Klang Valley regardless of shopping list size or weight. 

Sea Freight

For bulk furniture delivery to East Malaysia & Brunei. Vessels depart on weekly basis and orders are consolidated so that you can enjoy more affordable shipping rate.


The total cost consists of item cost, service fee, delivery charges and 0% GST (From 1 June 2018). Helpr is GST registered company (GST ID: 000847249408).
*Assembly fee may apply for customer who opt for installation using IKEA Home Delivery.
*Credit card payment via PayPal will incur a surcharge of 3.9% (of total payable amount) + RM2

Delivery Charge – Based on (1) the size/ volumetric weight (m3) of your total items; (2) The mode of delivery; (3) your delivery postcode/ area.

Service Fee – Based on your total item cost. This fee includes physical stock check at IKEA Cheras or Damansara outlet (For sea freight option, we will only purchase from IKEA Damansara), parking fees, picking items, shopping time, payment, packing & coordinating delivery. Our Service Fee calculation are as below:

West Malaysia: 
(a) RM300 & below item cost & <5 items per order = RM30 service fee
(b) RM300 to RM499 item cost = RM50 service fee
(c) RM500 to RM2,999 item cost = 10% service fee
(d) RM3,000 & above item cost = 8% service fee

East Malaysia & Brunei: 
(a) Item cost < RM800 = flat RM80 service fee
(b) Item cost > RM800 = 10% service fee

Depending on your choice of delivery, the estimated delivery time needed is as per below:

IKEA Home Delivery: 2-3 working days for Klang Valley. Delivery out of Klang Valley will be subjected to schedule availability. 
Sea Freight: 2-3 weeks for East Malaysia and 3-4 weeks for Brunei.

Upon agreement with the quotation, you can choose to pay via online banking or PayPal.
*Surcharges applied (3.9% + RM2) for credit card option using PayPal.  
Yes, to confirm your order, payment must be made before a personal shopper is assigned to carry out the task for you.
Customers need to check the packaging of the items while receiving to ensure that it’s not dented or damaged. You have the right to reject the items should the items are damaged. For post-delivery issues, just drop us an email at  and our 5-star customer happiness specialists will get back to you swiftly.
Every /IKEA item has a unique code called an Article Number, which is essential when creating a shopping list.
View the highlighted example below:


More questions?

Send us a message now! or email us at

Who Are We?

The Team Behind The Scene…

Helpr is a messaging-based service that acts as Everyone’s Personal Shopper. We aim to get you anything you want and deliver to your doorstep with hassle-free. Send us a text via FB Messenger or drop us an email with any request you have and let us do the rest. It’s that simple. Helpr is a registered private limited company (1147034-U) backed by well known investors such as 500 Startups and SEGNEL Ventures.


Total Orders Completed


Positive Reviews by 300+ users

MYR Worth of Transactions Processed

As featured in



This has been such a good experience. Everything have gone smoothly and service have been really good. I already recommended you to a lot of my friends. Thank you for the help.


Very responsive and professional. It is easy to get in touch with the Helpr team and their self-checkout page is user-friendly. My order came a day after (wow!) and all of the items were carefully wrapped. None were missing or damaged. I am a satisfied customer and will use their service again.


Hassle-free purchase from ikea thanks to Helpr. Good customer service as well. Will definitely use Helpr again for my future purchase

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