Trusted IKEA Online Personal Shopper

Now Delivering to Sabah

badge1 Delivered to More Than 2,400 Households with 4.7/5 High Approval Ratings

How to Order IKEA Online

1. Create IKEA Shopping List

Go to IKEA’s website and select the items you want, then click ‘Save to list’. Create & download your IKEA Shopping List  in PDF Format.

2. Upload to Self Checkout Page

Upload your IKEA shopping list (pdf file) or manually add your items to our IKEA Self Checkout Page. The system will automatically calculate your total service and delivery fee.

3. Payment & Delivery

Once confirmed, you can make payment via online banking (Billplz) or credit card (Paypal). Helpr will shop and deliver the items to your doorstep once payment is successful.

Watch: Step by step video tutorial

Why Helpr

Hassle Free

Skip the parking hassle, queues, and crowd by passing your shopping list to us. Our well trained shopper knows the in-and-out of the maze.

Trusted & Reliable

We’ve delivered to >2400 households and our team is experienced in handling your IKEA goods. We have 4.7/5 of high approval ratings from >300 Facebook Reviews.


For bulk orders, orders are consolidated via LCL (Less Container Load) to optimize delivery cost. For smaller items, express courier service can be chosen for more affordable delivery rates.

Self Checkout Portal

Get instant quotation with our newly built self checkout portal and place your order 24/7, anytime, anywhere. Save your time to get quotes manually.

Ship More With Less

We’re offering consolidated delivery rate of RM39 per 0.5m3 . You may combine your shopping list with friends & family to take advantage of the offer!

Online Support

Our support team operates from 9am to 6pm on weekdays to answer your queries and follow up with your deilvery status.

Weekly Shipments

Vessels are scheduled to sail every week to major ports in East Malaysia so that you receive your items faster.

Registered Company

Unlike other freelance personal shoppers, Helpr is a registered private limited company (1147034-U) backed by well known investors such as 500 Statups and Segnel Venture.

Delivery Methods

Express Courier (GDEX, KTMD, POS Laju)

For markethall items or packages in smaller size, we are able to deliver to you via express courier service at lower rate. All items are well packed and secured before we ship. 

Pos Malaysia

Cheaper delivery option to send smaller packages to East Malaysia.  Delivery takes about 10-12 working days.

Sea Freight

For bulk furniture delivery to East Malaysia & Brunei. Vessels depart on weekly basis and orders are consolidated so that you can enjoy more affordable shipping rate.

Weekly Shipments to Major Ports

Kota Kinabalu



Lahad Datu






Once the items reach the port, we assist with custom clearance & engage with local logistic companies to deliver to your doorstep. For smaller packages or Markethall items, we do have alternative delivery option such as Express Courier Service. 


The total cost consists of item cost, service fee, delivery charges and 6% GST (taxable on service fee and delivery charges only). Helpr is GST registered company (GST ID: 000847249408).
*Assembly fee may apply for customer who opt for installation using IKEA Home Delivery.
*Credit card payment via PayPal will incur a surcharge of 3.9% (of total payable amount) + RM2

Delivery Charge – Helpr provides shipping service via sea for bulk furniture, with delivery rate starting from RM39 per 0.5m3 (based on dimension of items). Our IKEA self checkout page. will calculate other components of shipping charges include billing fee, insurance coverage, labor charges, transit charges from IKEA outlets to Port Klang and delivery charges to your doorstep from nearest ports in East Malaysia.

Service Fee – Service fee will be charged based on your total item cost. This fee includes physical stock check at IKEA Cheras or Damansara outlet, parking fees, picking the items, shopping time, payment, packing & coordinating delivery. Our Service Fee calculation are as per below:

East Malaysia & Brunei:  
(a) RM800 & below item cost = RM80 service fee
(b) RM800 & above item cost = 10% service fee

Depending on your choice of delivery, the estimated delivery time needed is as per below:
Express Courier (GDEX, KTMD, POS Laju): 3-5 working days for Malaysia. 5-7 working days for Singapore. 
Pos Malaysia: 10-12 working days for East Malaysia.
Sea Freight: 2-3 weeks for East Malaysia and 3-4 weeks for Brunei.
In our IKEA self checkout page, you can choose to pay via online banking or PayPal during checkout process. 
*Surcharges applied (3.9% + RM2) for credit card option using PayPal.  
Yes, to confirm your order, payment must be made before a personal shopper is assigned to carry out the task for you.
Customers need to check the packaging of the items while receiving to ensure that it’s not dented or damaged. You have the right to reject the items should the items are damaged. For express courier service, all shipments are insured up to RM200. For post-delivery issues, just drop us an email at  and our 5-star customer happiness specialists will get back to you swiftly.
Every /IKEA item has a unique code called an Article Number, which is essential when creating a shopping list.
View the highlighted example below:


More questions?

Send us a message now! or email us at

Who Are We?

The Team Behind The Scene…

Helpr is a messaging-based service that acts as Everyone’s Personal Shopper. We aim to get you anything you want and deliver to your doorstep with hassle-free. Send us a text via FB Messenger or drop us an email with any request you have and let us do the rest. It’s that simple. Helpr is a registered private limited company (1147034-U) backed by well known investors such as 500 Statups and SEGNEL Ventures.


Total Orders Completed


Positive Reviews by 300+ users

MYR Worth of Transactions Processed

As featured in



Had the most wonderful experience with the Helpr team! Customer service was on point, shopping was fast, refund for unavailable items was speedy and shipment to sarawak was within a month! I would give 6 stars if I could 🤗


They responded in a timely manner and answered all my questions, they where very pleasant to talk to. Prompt shipment and kept me informed.


I’m very satisfied with Helpr Service. Very helpful, fast delivery even by seafreight.

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